EOD Analyst

A job vacancy has arisen within Letshego Holdings Limited (IT and Operations), the details of the role are outlined below:

Purpose of the Job:

The EOD Processing analyst is responsible for the administration and support of all Group batches on the core banking system, channels and other Group business applications

This role supports the Group’s subsidiaries on day to day operational applications support and Group Projects relating to the Group Core Banking Systems.

Key accountabilities

System Administration, Monitoring and processing

1. Execute all batches on time and monitor all night mode transactions closely. Keep up to date with the Core Banking System architectural components, transaction processing workflow at the components / database objects level, frontend functionality and backend objects.
2. Work with application support analysts to insure that all Core Banking System parameterization, user creation, granting or revoking rights requests raised by business are implemented before starting EOD batches.
3. Register issues in the Vendor’s helpdesk system by providing a detailed information (error screenshots, table rows, logs from required sources) about an issue. Track open issues by timely acting on vendor’s requests
4. Extract all Monthly and daily EOD reports and save them on the correct SharePoint folders.
5. Process all approved repayment files as needed.
6. Troubleshoot issues with batch/EOD processes and resolve issues.
7. Synchronize UAT/Training regions with live data as required.
8. Analyse such failures to determine root cause and ensure that permanent fixes are applied to batch processes or system setup to ensure similar failures do not recur.
9.  Working with the ESM Manager to ensure that tools and monitoring configurations are continuously improved to ensure that 24/7 monitoring of systems and services are enabled and uptime maintained.
10. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
11. Ensure that all Core Banking System related processes (End of Day, Beginning of Day, etc) are smoothly completed.

IT Governance

1. Adhere to strict governance procedures when executing his/her job responsibility including but not limited to security, change control, administration, segregation of duties , batch processes etc.
2. Understands and complies will all IT policy and procedures and adheres to the highest level of controls
3. Address control weaknesses and/or audit queries promptly.
4.  

Minimum Job Requirements

1. Bachelor’s degree in computer science, computer engineering, math or engineering or related technical degree from an appropriately accredited institution; or an equivalent combination of education and experience.
2. Basic SQL/Oracle DB, Linux experience and qualification will be an added advantage.
3. Ability to troubleshoot standard/common operating systems and software/hardware issues.
4. Ability to listen to symptom descriptions to analyze problems and to resolve effectively.
5. Ability to perform job with minimal supervision.
6. Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters.
7. Strong communications skills