Head of Group Consumer Finance

To drive the diversification and growth of the non-government and replication of the best practices of the Deduction-at-Source model across all subsidiaries, ensuring changing customer, business needs and requirements are recognised and adapted on a timely basis across subsidiaries

•Develop, review, and drive growth of the non-government diversification strategy across all deduction at source subsidiaries, ensuring the strategic objectives are well understood and executed by all subsidiaries to deliver the desired results and reduce concentration risk of the government book
•Drive replication and scaling of new solutions and key successes of the deduction at source model across subsidiaries and facilitate cross pollination to ensure sustainable competitive advantage in customer experience, innovation, risk management, people development and stakeholder engagement.
•Implement defend and grow initiatives across the deduction at source subsidiaries, ensure that they are being executed effectively in order to increase loan take up, grow customer base and reach out to the larger populace.
•Drive revenue growth through formulation and implementation of deduction as source campaigns using intelligent and descriptive customer insights.
•Provide direction and guidance on the roll-out of all deduction at source projects including new products through developing strong partnerships with the in-country and group stakeholders ensuring successful delivery of all deduction at source projects across the subsidiaries.
•Ensure all initiatives within the business programme provide positive outcomes with focus on ROI and a cost-conscious approach.
•Drive and influence the alignment of the deduction at source country strategies to that of the Deduction at Source and Consumer Finance function to ensure a single face to the market with a compelling value proposition.
•Support implementation of stakeholder engagement in support of the Group Chief Product Officer across the deduction at source countries to build and nurture relationships and serve as a resource and point of contact.
•Ensure compliance with employer and central registry affordability rules, statutory, regulatory and supervisory requirements across the deduction at source subsidiaries.
•Respond to competition moves through adapting existing products benefits and features to minimize settlements as well as identifying adjacent customer segments and service needs that provide for enhanced revenues for both non funded and fee driven.
•Identify innovation opportunities that leverage the business agenda for deduction at source, constantly seeking to improve and enhance the deduction at source model.
•Work with the Heads of Consumer Finance in all subsidiaries providing support and direction to ensure sustainable growth of the deduction at source business.
 

•University degree in Marketing, Communication, Business Administration or equivalent.

•At least 7 years post qualification experience of 4 years’ experience in a senior role in the financial services industry

•Ability to build relationships with the internal and external stakeholders.
•Ability to analyse and monitor the various risks that faces the business
• Strong communication skills, both verbal and written.
•Ability, to lead and guide teams to achieve desired results
•Ability to identify issues and come up with unique and practical solutions
•Proven team player with the ability to work in a fast-paced environment