Credit Manager

Purpose of the Job:

1. To support the country to develop policies, procedures and limits for impairment provisioning, write-off and arrears management.

2. To maintain and update Credit Risk RCA for the Country

3. Maintain a tracker of all issues raised in Audits, Business Reviews and Regulatory Audits

4. Ensure and coordinate closure of all Internal and Regulatory observations at least 45 days before the due date

5. Support and develop in-country Collections and Recoveries strategies and performance assessment

6. To support the Country Management Committee (CMC) in the effective administration of the credit facilities in accordance with the mandate as prescribed in the credit risk policies and guidelines.

7. Ensure the compliance with bank’s credit risk appetite, international best practice and local regulatory requirements.

8. Continuously improve the credit administration processes with the intention of adding value to business whilst introducing practices that are fit for purpose in line with leading global practices.

9. To provide recommendations on achieving set loan book performance and impairments targets,

 

Key Accountabilities:

 Formalization of all credit approval, monitoring, collections and arrears management activities for the country, including: establishment of credit underwriting policy covering all lending activities

 establishment of the risk appetite and the development of a set of Key Risk Indicators to monitor and report risk levels against tolerance thresholds

 development and implementation of specific credit policies by lending product and the related procedures and controls

 development and coordination of daily / weekly / monthly / and other periodic actions and related reporting

 management of compliance with set policies and procedures

 develop monthly reporting templates that provide insights on the credit department activities and compliance to set policies and procedures

 monitor and reporting on the country collections status

 review and reporting on the country management of arrears and on compliance with technical and administrative arrears

 Investigate, analyse and making recommendations for write-offs.

 advise on best practice on the collections and tracing procedures

 review and making recommendations on the in country control and management of the debtor’s book and cash flow through collections and payouts

 review to ensure the appropriate procedures have been followed regarding all provisions and write-offs

 Review and report on the management and control of aging accounts and bad debts collection actions that will ensure economic recovery and minimization of losses

 

Thinking Requirements and Working Complexity:

 Strategic Thinking: The ability to identify and understand the business needs and strategies and interpret and convert these into achievable, measurable credit risk goals. Needs to balance the conflicts between sales ambitions and credit risk effectively whilst staying true to credit risk management principles

 Stakeholder engagement; Management credit reporting to ensure all stakeholders are kept informed of the state of credit risk within the bank.

 Moving with pace: Review resource allocations, tasks, dependencies to ensure that turn-around-times (TAT) targets are achieved and maintained.

 Risk Management: Will need to identify / assess potential risks to the business and make remedial recommendations to CMC,

 Communication; Ensure there is frequent communication to all stakeholders on credit risk and the overall health of the loan book,

 Flexibility: Recognise the potential for continuous change and responds positively to change initiatives,

 Conflict resolutions: Recognise conflict within the team and deals with the situation in a professional manner,

 Problem solving: The role requires assimilation of information from a variety of sources, and capability to identify, analyse, understand and resolve issues that arise and define and implement or recommend appropriate solutions

 

Knowledge and Experience Required of Job Holder:

1. A degree in finance / Business /Economics or similar

2. Possession of clear thought and expression, both verbal and written, together with the ability to mix and converse freely with all levels of management.

3. The Job Holder should be able to identify and assist with strategies to maximise benefit from opportunities that arise to give some input to upside benefits to the business.

4. Minimum of 5 years’ experience in Credit Risk Management at a senior level;

5. Experience lending to Micro and Small Enterprises MSE;

6. Expert knowledge of banking regulations;

7. Knowledge of banking operations and procedures;