CREDIT MANAGER

 

Overview of the job:

Work together with the Chief Operating Officer in Implementing the Operational risk agenda for Credit and identify risks by adopting a forward looking approach. Ensure all policies are implemented & adhered to in the unit & controls are in place (Credit/Collections). Assess the credit risk profile of Letshego Bank Namibia and maintain alignment with risk appetite by introducing mitigating strategies to manage risks and the implementation of controls that may be required in response to internal and external factors.

 

Purpose of the Job:

1. To assist in the management of credit approval and collection processes in Namibia.

2. Managing relationships with stakeholders (employees, customers and strategic partners)

3. Ensures that all operational activities are aligned with credit control objectives.

4. To support the Country Management Committee (CMC) in the effective administration of the credit facilities in accordance with the mandate as prescribed in the credit   risk policies and guidelines.

5. Ensure the compliance with bank’s credit risk appetite, international best practice and local regulatory requirements.

6. Implement strategies for collections and tracing as well as the introduction of relevant processes and procedures for recoveries.

 

Key Accountabilities include, but are not limited to:

1) Implementation of the Credit Risk Policy, Credit Guidelines/Procedures and the Credit Strategy for the bank.

2) Ensure all local regulations impacting Credit function are complied with.

3) Ensure consistent & effective execution of Group, Business, Local Control Self assessments and Key risk indicators (KRIs); and initiate appropriate action to address exceptions. Ensure results of self-assessments are effectively documented to evidence quality of execution.

4) Ensure appropriate Health-checks are executed with findings highlighted with action plan and closure status tracking.

5) Achieve collection rate as per company policy.

6) Analyzing credit failures and recommending ways of improving the credit approval process.

7) Daily monitoring of outstanding balances versus approved limits on all accounts that bear a credit risk, including unauthorized excesses and ensuring that all excesses  are either duly approved by the relevant authority or declined and entries reversed.

8) Analyse non performing accounts oversee the write-off process ensuring that this is done in accordance with the bank’s policies and procedures.

9) Produce daily, monthly and quarterly credit reports for senior management. Supervising the control of filing policy and to ensure that client files are safely guarded and  files are comprised of correct documentation.

10) Monitor grading of accounts and related provisioning and promptly recommend amendments and correcting actions to relevant approving authorities as and when the  risk profile of borrowers change. 

11) Developing and implement timely and effective account rectification strategies in collaboration with respective Relationship Managers/officers in relation to problem accounts to protect the bank’s lending position and minimize losses.

12) Initiate process improvement and quality reviews to simplify and improve productivity.

 

Cognitive Requirements and Working Complexity:

1. Strategic Thinking: The ability to identify and understand the business needs and strategies and interpret and convert these into achievable, measurable credit risk goals. Needs to balance the conflicts between sales ambitions and credit risk effectively whilst staying true to credit risk management principles

2. Stakeholder engagement; Management credit reporting to ensure all stakeholders are kept informed of the state of credit risk within the bank. 

3. Moving with pace: Review resource allocations, tasks, dependencies to ensure that turn-around-times (TAT) targets are achieved and maintained.

4. Risk Management: Will need to identify / assess potential risks to the business and make remedial recommendations to CMC.

5. Communication; Ensure there is frequent communication to all stakeholders on credit risk and the overall health of the loan book.

6. Flexibility: Recognise the potential for continuous change and responds positively to change initiatives.

7. Conflict resolutions: Recognise conflict within the team and deals with the situation in a professional manner.

8. Problem solving: The role requires assimilation of information from a variety of sources, and capability to identify, analyse, understand and resolve issues that arise and define and implement or recommend appropriate solutions.

 

Minimum requirements:

1. Minimum academic requirements include a degree in business or finance related field;

2. A credit qualification will be an advantage;

3. Minimum of 5 years’ experience in Credit Risk Management at a senior level;

4. Experience lending to Micro and Small Enterprises MSE);

5. Expert knowledge of banking regulations;

6. Strong planning and organizing skills;

7. Knowledge of banking operations and procedures;

8. Good communication skills both written and verbal;

9. Well-developed interpersonal skills;

10. Vast understanding of credit reporting requirements;